Warranty Information
Standard Warranty For Installation Services
Dram Window Coverings proudly extends a one-year limited warranty on all installations of window coverings as long as the product remains on the original window from date of completion.
Warranty is for installation defects (i.e. defective fastening or workmanship that causes the product to no longer function), for a period of one year.
Standard Warranty For Supply and Installation of Custom Window Coverings
Dram Window Coverings proudly extends a two-year limited warranty on all our custom blinds and shades to the original residential retail purchaser as long as the product remains on the original window from date of completion.
Warranty is for entire product against manufacturing defects and installation defects (i.e. a flaw in the product design, materials or workmanship that causes the product to no longer function), for a period of two years.
Specialty applications and commercial applications are for a period of one year.
Not Covered Under Warranty
Any product that fails due to abuse, exposure to salt air, accident, improper operation, extraordinary use, alterations, improper cleaning, misapplication, damage from pets/insects, improper handling or misuse.
PLEASE NOTE: SOME PRODUCTS HAVE EXTENDED MANUFACTURER WARRANTIES. YOU WILL BE NOTIFIED UPON COMPLETION OF INSTALLATION WHAT THE WARRANTY COVERAGE IS FOR YOUR PRODUCT.